Thanks to Sister Pam Nolan, Judy Archambault, and the staffs at Blessed Sacrament Manor and Transfiguration Manor Apartments, who worked hard to achieve REAC scores of 99 and 98, respectively. REAC stands for Real Estate Assessment Center and earning REAC scores near 100 is critical to our success with HUD (Department of Housing and Urban Development).
REAC is used by HUD to determine if partner organizations are maintaining their properties in proper physical shape. Specifically, REAC is used to “ensure that all HUD assisted properties provide decent safe and sanitary housing for tenants. HUD trained inspectors to use hand-held computers to inspect more than 500 condition points. Inspection results transmitted electronically to REAC. REAC scores and reports results to agencies, owners and HUD staff via Internet. Owners are then required to complete needed repairs. The consequences of failure are losing management of the property.
Judy and the Housing Managers of each apartment building along with their staffs work tirelessly throughout the year to ensure everything is in ‘tip top’ condition, and over the past several weeks redoubled their efforts to ensure their hard work over the year would ensure a successful evaluation. Sister Pam Nolan, CSC, Director of Elderly Housing, said: “These results are a reflection of the tireless dedication of our people. They work hard each and every day to ensure our residents are provided optimal living conditions so they receive the quality housing to which they are entitled and are treated with the respect to which they are entitled. I am proud of our team, but I am most happy for our residents.”
These types of results show themselves in many ways besides high scores: happy residents with few complaints, excellent, first-name basis relationships between the staff and the residents, and as importantly, occupancy rates that continue to be at near capacity levels (~100%) with many of our housing properties being in such demand we have a one or more year wait for those wishing to move in.
And what better way to celebrate than with an Ice Cream Party!